Help & FAQ
Find clear, concise answers to frequently asked questions about UBrain FAQ products, your account, and our support services.
UBrain Product
What is in the main ingredient in UBrain products?
The main active ingredients that carry the vital nutrients needed for healthy brain activity are tropical herbs, including Portulacaceae leaves, formulated as a proprietary blend.
Which UBrain product is right for me?
- UBrain 100: motor function support and neurodegenerative concerns.
- UBrain Focus & Memory: daily performance, focus and prevention.
- UBrain MG-100: for people prone to migraines.
How long do I need to take UBrain products before I see results?
Many users report improvements within 2–4 weeks with consistent use. For chronic concerns, allow 1–3 months. Individual results vary.
How is UBrain different from other brain supplements?
Proprietary tropical herb blend developed with researchers in Singapore; manufactured in GMP facilities; evidence‑led formulations focused on clean, steady support without harsh stimulants.
What is the recommended dosage?
Dosage depends on product and goal. As a guide: take capsules before meals and leave a ~2‑hour gap from other medications. See the dosage table on the Shop or Science page for details.
Account
I'm having trouble signing into my account
Please make sure you are using the correct email and password or the correct Facebook or Gmail account. If you are still unable to login, try resetting your password from the login page.
Do I have to create an account to place an order?
No, you can checkout as a guest. Creating an account helps you track orders and manage preferences.
What is the advantage of subscribing to your email list?
You’ll receive product updates, science notes, and exclusive promotions. You can unsubscribe anytime.
What is the advantage of creating an account?
Faster checkout, saved addresses, order history, and tailored recommendations.
How do I see my order history?
Sign in to your account and navigate to Orders. Guest orders will be in your email confirmations.
Contact
How do I contact UBrain?
Email: info@thebiolabs.com.sg
Tel: +65 6679 1090
Or submit the contact form on our Contact page.
I want to become a distributor or retailer. How do I apply?
Please email our team with your company details, regions of interest, and experience. We will follow up with next steps.